Immediate support
NYC Crisis, Overdose, and Immediate Support Resources
If someone is overdosing, having a seizure, experiencing severe withdrawal, or is in immediate danger, call 911 now. This page lists public services only.
These public services may be appropriate if you want immediate crisis support or a government-operated resource. NYC Recovery Navigation Network is not affiliated with 911, 988, NYC Well, NYS OASAS, NYC Health + Hospitals, or any government agency, and our phone number is not an emergency line.
988 Suicide & Crisis Lifeline
Call or text 988 for free, confidential crisis support, 24/7.
Call or text 988NYS OASAS HOPEline
New York State's 24/7 addiction support line operated by OASAS.
Call 1-877-8-HOPENYOASAS Provider and Program Search
Official New York State directory of certified addiction treatment programs.
Open OASAS directoryNYC Health + Hospitals substance use services
Public hospital system substance use treatment information.
Open NYC H+H servicesOverdose response basics
Naloxone reverses an opioid overdose and is available without a prescription at many New York pharmacies and free through harm reduction programs. Calling 911 remains necessary even after naloxone is given, because the effects can wear off before the opioid does. New York's Good Samaritan law provides certain protections for people who call for help during an overdose.
After an emergency
Hospital emergency departments can connect people to withdrawal management or start medication treatment in some cases. If you want to review longer-term options once the immediate danger has passed, our directory and borough guides may help.